Frequently Asked Questions

Please find the answer to your question below. If you still need assistance, send an email to sales@miin-cosmetics.com. Our account managers will answer you within one working day.

Which brands are available for wholesale?

We sell the following brands:

11 Village Factory, Abybom, All natural, Aromatica, Benton, Berrisom, Beaudiani, Blithe, Blossom Jeju, Cosrx, Dr. Oracle, Enature, G9skin, HelloSkin, Klairs, Leaders, Lovbod, Makep:rem, MeloMeli, Mizon, Osèque, Package, Shangpree, Sioris, Skybottle, Son&Park, Suntique, The Skin Lounge, Urang, Moart, Rated Green and Wish formula. 

Not every brand is sold in every country within the EU. We recommend you speak with your account manager to see if a certain brand is available in your territory.

Do you carry authentic Korean brands and Korean products?

Absolutely! All the products at MiiN Trade are original and CPNP labelled and registered. We are a proud official distributor and all products are imported from Korea.

Can I buy a sample pack to test the products before I place an order?

Yes, purchasing sample packs to try before you buy is an option. We recommend you first speak with an account manager to discuss what’s right for you—and remember that you get free pouch samples with every order!

Are you an authorised EU distributor?

Of course! We are an authorised distributor of every brand on our site and some brands are even exclusive to MiiN Trade. 

Do I get free pouch samples with my order? 

Yes, we send pouch samples with every order.

Why do I need to register for an account?

Registering is easy and takes less than 5 minutes. This allows us to approve you as a user and show you the brands and products available in your country.

Is my wholesale account free?

Yes, it’s free. You can let the MiiN Trade team know if you’d like us to deactivate it at any point.

How can I contact customer support?

Send us an email at sales@miin-cosmetics.com or get in touch through our Contact Page.

We’re available Monday through Friday from 8:30-18:30 to assist you. Please allow 24 hours for a reply from an account manager.

Why should I choose MiiN Trade for my wholesale products?

We work hard to be your bridge to the world of Korean cosmetics at a wholesale price. We are an authorised distributor and many Korean brands you see here are exclusive to MiiN. 

With us, you’ll always have a quick reply to any inquiry and a supply of your favourite wholesale products that never runs out of stock. Oh, and did we mention fast shipping and amazing EU-regulated products?

What countries do you ship to?

We ship to every country in the European Union! However, not every brand can be shipped to every country so please check with an account manager if you’re looking for a specific brand name.

What is the shipping cost and how long does it take to arrive?

The rates and delivery time vary according to the destination. For further information, go to Shipments and Delivery.

Where does my order ship from?

Barcelona, Spain. 

Can I track my order?

You can track your shipment anytime in “My Account > Order History”.

We’ll send you an official tracking number once your order has left our warehouse.

What forms of payment do you accept?

Payment is done by wire transfer. Once you’ve placed your order, we’ll send you an order confirmation and invoice to complete the payment. We also offer a credit system based on long-term business agreements. You can contact your account manager for details on this payment method.

What additional taxes may I have to pay?

Customers are subject to paying a VAT rate of 21%. If you have a VIES VAT number (that is, you are listed in the EU VAT registry), you are exempt from the tax.

Spanish residents must pay 21% VAT. 

What is the Minimum Order Quantity?

There is a MOQ (minimum order quantity) of 350€ per order. For more information on this, head to How it Works.